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‘On the day of my first consultation I came away feeling confident that I had found the right consultant for my surgery – Romesh was my second opinion as I disliked the first consultant I met. I think that connecting with the patient is hugely important, and he did this very well. The only negative was that maybe he wasn’t forceful enough in his opinion regarding sight correction – he let me get my own way and perhaps that was not a good thing! I was extremely impressed that I could have access to Romesh at any time before, during and after my treatment and that he telephoned me personally the day after each surgery and whenever I had a concern. I think that this is going ‘the extra mile’ which gives peace of mind to the patient and is very much appreciated. I felt very looked after, which is rare, even with private consultants, these days.’